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Assist Visits

​​​​​The Assist Visit program is a voluntary program pioneered by ReliabilityFirst, which provides tailored training centered on the needs of the entity and key risks they are facing. 

  • Because Assist Visits are tailored to the needs of the entity, they are dynamic and can range from recurring engagements to address significant programmatic improvements, to multi- or single-day onsite engagements, to a simple conference call.
  • During an Assist Visit, ReliabilityFirst may discuss specific approaches for implementing the Reliability Standards but, cannot guarantee compliance if those approaches are used, as compliance is necessarily dependent on the manner in which the guidance is implemented.
  • There may be other ways to comply with the requirements of the Reliability Standards that are not expressed during the Assist Visit. Compliance will be determined based on language in the Reliability Standards as they may be amended from time to time.


To request an Assist Visit, please complete the Assist Visit request form below. If you have any questions, please visit our Contact Us page and direct your question to the Entity Engagement group.

Fields marked with an asterisk (*) are required fields. 


Please do not submit any confidential or sen​sitive information
​(including CEII, BCSI) using this form or via email.

Please be sure to include a phone number where you can be reached in the message area​. 




Technical Talk with RF Talk with RF12/13/2021 7:00:00 PM194



Regulatory Discretion for COVID-19 Impacts Discretion for COVID-19 Impacts 2020-03-24T04:00:00.0000000Z