The electric grid is the backbone of our economy, critical for our national security, and necessary to support the public welfare. A reliable and secure electric grid is fundamental to our most basic daily routines and needs.
Our mission is to ensure that the electric grid is reliable and secure -- not only for today but also for tomorrow. To achieve this mission, our team identifies and prioritizes risks facing our electric grid; determines mitigation strategies to address these risks; and develops and deploys communication and outreach strategies to drive awareness and further ensure risk resolution.
Our team partners with the best and brightest individuals from both the power industry and the federal government to understand and address the complex and evolving challenges facing the electric grid and its security. These key partnerships make our work more informed, pragmatic, responsive, and impactful.
We are one of only six companies across North America that are responsible for this vital work under Federal Energy Regulatory Commission approved delegation agreements with the North American Electric Reliability Corporation. Our company is responsible for the reliability and security of the electric grid in the Great Lakes and Mid-Atlantic areas of the United States, which includes all or portions of Delaware, New Jersey, Pennsylvania, Maryland, Virginia, Illinois, Wisconsin, Indiana, Ohio, Michigan, Kentucky, West Virginia, Tennessee, and the District of Columbia.
ReliabilityFirst Corporation3 Summit Park Drive, Suite 600Cleveland, OH 44131
p. (216) 503-0600f. (216) 503-9207
Normal Business Hours:8am - 5pm ESTMonday through Friday